Looking for support and advice on substance use?

Please note our clinic hours over the Christmas holiday period: All sites will be closed from 2pm Tuesday, 24th December, 9am until Thursday, 2nd January.

We are offering mental health and/or alcohol and other drug support via booked Telehealth appointments for existing clients. For more information, please email [email protected]

Urgent care and After-Hours services
Ballarat Urgent Care Clinic (UCC): Open daily from 9:00am – 11:00pm every day at Level 1, 1010 Sturt St, Ballarat Central.
Western Victoria INTU Healthcare: Free after-hours GP Telehealth available from 6:00pm – 10:00pm weekdays and midday – 4:00pm weekends/public holidays. Call 1800 468 800.

Medical Emergencies
Call 000 or go to your local Emergency Department – Grampians Health Ballarat or St John of God Hospital.

Additional Support Services
Head to Health (Mental health advice): Call 1800 595 212.
Alcohol and Other Drug Support: Call 1800 888 236 or visit www.directline.org.au.
Lifeline: Call 131 114 or text 0477 131 114.