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Customer Journey Mapping

Access to health services for social housing residents

final-report-sadowski-and-leonard-2023-mobile-community-connectors-customer-journey-mapping-project

We at Ballarat Community Health recognise and celebrate the diversity of the community within which we work.

We acknowledge and respect the Traditional Owners of the Lands and Waters where we provide services, the Wadawurrung, Dja Dja Wurrung, Djab Wurrung, Wotjobaluk, Jaadwa, Jadawadjali, Wergaia and Jupagulk peoples. We acknowledge the important place of all Aboriginal and Torres Strait Islander people who live in our area as the First Peoples of Australia and pay our respects to Elders past, present and emerging. We welcome and work with people of every age, life stage, race, ability, gender identity, sexual orientation, religion, cultural and linguistic background, and financial status. We are working to improve the health and wellbeing of every person in our community no matter their circumstance.

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