Client information

Thank you for choosing to use our services at Ballarat Community Health (BCH)
Below are information sheets covering key topics for new and existing clients.
Printed copies of these resources are also available at our sites.
If you can’t find the information you are looking for, please talk to one of our customer service team at your next appointment or give us a call on (03) 5338 4500

Our services
What we ask and why?
Your rights and responsibilities
Client complaints and compliments
Using an advocate
Your information and privacy

We care about our clients and want you to be as informed as possible. Please click below to read more about our commitment to your privacy, rights and responsibilities and how we support the safety and wellbeing of children and young people.

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Wendouree
Sexual Health Clinic
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