Diversity & Inclusion at Ballarat Community Health

Central to Ballarat Community Health’s vision is health and wellbeing for all, with a commitment to the most vulnerable. Years of service provision have taught us that equitable access to health services has the power to transform lives and factors such as age, language, gender expression, level of ability, ethnicity, cultural background, immigration status, income, geographic location, or any other demographic variable should not result in poorer access to care.

Since 1975, BCH has provided compassionate and responsive services that recognise and remove the barriers and inequities that may be faced by community members and has been a voice for those who experience discrimination and exclusion.

At its heart, BCH is an inclusive place where we acknowledge and respect diversity. However, there is always room for improvement in our workplace culture, the services we provide, and in our programs. We can better achieve this through:

  • promoting diversity in our community and our organisation
  • recruiting and supporting a diverse workforce that understands and responds appropriately to our community’s needs, and
  • providing culturally safe, inclusive services and programs that all community members can access.
What do we mean by Diversity & Inclusion?

The Diversity Council of Australia’s (DCA) defines Diversity as the differences between people in how they identify in relation to their:

  • SOCIAL IDENTITY – age, caring responsibilities, cultural background, disability, gender, Indigenous background, sexual orientation and socio-economic background.
  • PROFESSIONAL IDENTITY- profession, education, work experiences and organisational role.

Each individual is unique and these aspects come together in different ways to shape the way they view and perceive their world and workplace – as well as how others view and treat them.

DCA defines Inclusion as occurring when a mix of people in an organisation work together to improve performance and wellbeing. Inclusion is achieved when a diversity of people (e.g., ages, cultural backgrounds, genders, perspectives) feel that they are:

  • RESPECTED for who they are and able to be themselves
  • CONNECTED and feel they belong
  • CONTRIBUTING their perspectives, skills and insights, and
  • PROGRESSING and have equal access to opportunities and resources.
Tools & Resources

Changing the landscape
Changing the landscape is Our Watch and Women with Disabilities Victoria’s national, evidence-based resource to guide the prevention of violence against women and girls with disabilities..


Engaging multicultural communities
Engaging with multicultural communities to understand and respond to their needs. This webinar explored how professionals can engage with multicultural communities to better understand and respond to their needs.


Standard for Sex, Gender, Variations of Sex Characteristics and Sexual Orientation Variables, 2020 – Australian Bureau of Statistics
The Standard for Sex, Gender, Variations of Sex Characteristics and Sexual Orientation Variables, 2020 (“2020 Standard”) has been developed by the Australian Bureau of Statistics (ABS) to standardise the collection and dissemination of data…


DHHS Aboriginal and Torres Strait Islander cultural safety framework
Developed to help mainstream Victorian health, human and community services and the department to create culturally safe environments, services and workplaces.


Inclusive communication with LGBTIQ+ clients
Child Family Community Australia: People who are lesbian, gay, bisexual, transgender, intersex or queer (LGBTIQ+) can face unique challenges and disparities in quality of care when accessing services.
Pride in our future
LGBTIQ+ Commissioner Todd Fernando – LGBTIQ+ Strategy Launch #prideinourfuture
Pride in our future: Victoria’s first whole-of-government LGBTIQ+ strategy outlines our plan to drive equality for LGBTIQ+ communities over the next 10 years.
Inclusive Ballarat | MySay – City of Ballarat
The Inclusive Ballarat engagement process has closed with more than 840 people having input over 11 different engagement tools. This data is now being analysed before the drafting of subsidiary plans.
Health Translations
Health Translations is a free online library of high-quality translated Australian health and wellbeing information. Made for Australian health practitioners and people who work with culturally and linguistically diverse communities, the site provides quick access to a wealth of reliable resources.
Multicultural community profiles | Victorian Government
Multicultural Victoria produces summary and detailed reports on the characteristics of the top 100 overseas birth place groups in Victoria, based on 2016 and 2011 Census information.
Rainbow Ready roadmap – Health and community services
Three practical tools support users of the Rainbow Ready roadmap in assessing their progress towards LGBTIQ+ inclusion, planning inclusive activities and demonstrating Rainbow Ready status. A tool to assess where your setting is at with LGBTIQ+ inclusive organisation.
Our plans
Preventing violence against women and their children in the Grampians region 2021-2025 STRATEGY
ACKNOWLEDGEMENTS Women’s Health Grampians acknowledges The Traditional Custodians of the lands across the Grampians region: the Wadawurrung, Dja Dja Wurrung, Djab Wurrung,


All Abilities Access & Inclusion Plan
Call our Lucas, Sebastopol, Wendouree, Smythesdale and Victoria Street sites on (03) 5338 4500 and headspace on (03) 5304 4777.
BCH’s 2020 Reconciliation Action Plan
It is our great pleasure to jointly present Ballarat Community Health’s inaugural Reflect Reconciliation Action Plan (RAP) 2020–2021. The Reconciliation Action Plan outlines our formal commitment to building and maintaining respectful relationships…
Diversity in action at BCH
Our lived experience workforce
Our lived experience workforce
Country Roads To Pride: Photographic exhibition
Country Roads To Pride: Photographic exhibition
Our specialist services
Refugee & immigrant settlement services

Trans & Gender Diverse services

Make an appointment
Sexual Health Clinic
Make an enquiry
Give feedback