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headspace Ballarat

headspace supports young people aged 12 – 25 years with mental health, physical health, drug & alcohol, educational & vocational support.

All headspace Ballarat services are FREE. You can submit a referral form on the headspace Ballarat website.

headspace Ballarat has Moved

headspace Ballarat have relocated to a new, purpose-built space designed to be more welcoming and accessible for young people, families, and the community.

Providing the same great support, in a new and improved location, at Level 1, 20 Dawson Street North, providing more space, increased inclusion and a fresh environment for young people to connect.

The move helps headspace Ballarat to continue to meet the growing needs of our community while keeping services free, safe, and easy to access.

headspace Ballarat services will be reduced from 16th – 18th December while they relocate. They will be open ‘by appointment only’ on Friday 19th December and services will resume from the new location on Monday 22nd December 2025.

FAQs

Why is headspace Ballarat moving?

headspace Ballarat is relocating to provide young people with better access to services in a more modern, youth-friendly, and purpose-built space. The new site will support growth, accessibility, and a wider range of youth friendly service options.

Where is the new location?

The new centre is located at Level 1, 20 Dawson Street North, Ballarat Central, 3350.

When is the move happening? How will it affect my care?

When is the move happening? How will it affect my care?

15th to the 19th of December 2025.  During this time, appointments will be via appointment only. If any appointment changes are needed, headspace Ballarat will let young people and families know in advance.

All services will resume as normal at Dawson Street from Monday 22nd December. If you need interim support, please contact one of the following services.

headspace.org.au

lifeline.org.au

kidshelpline.com.au

Can I still contact headspace Ballarat?

The headspace Ballarat team will be working hard to get everything ready for new and existing clients. It may take them a little longer than usual to respond to requests.

They will continue to accept new referrals – you can visit the website headspace.org.au/ballarat to access Young Person and Family & Carer referral forms. headspace Ballarat will respond to requests as quickly as possible.

Is the new building far from the Camps street location?

20 Dawson Street is a 600m walk from the current site, or less than 10 minutes. The building remains in central CBD and a bus stop is less than 150m away on Sturt Street between Dawson & Doveton Streets.

Is there a bus stop nearby?

Yes. A bus stop is less than 150m away on Sturt Street between Dawson & Doveton Streets. There are multiple bus routes that stop there.

What will be different at the new site?

The new location will offer
• a more welcoming, youth-friendly environment
• improved accessibility
• modern consult rooms, chill out zones and group spaces
• room for future service expansion

Will the same staff and services be available?

Yes. The same headspace Ballarat team will continue providing support, and all current services will carry across to the new site.

What parking and entry options are available?

On street parking is available on Dawson Street including disabled parking. Additional disabled parking is available onsite at the rear of the building – please contact the centre for further information about how to access rear disabled parking.

Level 1 is accessible via a lift or stairs.

What other amenities are available?

The new building will feature a sensory swing, a family/chill out room, accessible all gender toilets, larger treatment rooms, a kitchenette, chill out booths and more natural light

I’m a parent or carer. Will anything change for me?

No. You will still receive the same communication and support as always.
If any changes to access or appointment locations occur, the team will let you know.

Can I bring someone with me to my appointment?

Yes, the team encourage family and carer support. The new site provides more comfortable waiting facilities and larger consultation spaces, for those who choose to bring a friend or carer along for support.

I’m a service partner. How do I stay updated?

headspace Ballarat will send regular updates to consortium members, schools, local services, and referrers via email and through the website. They also encourage all partners and clients to follow on social media Facebook: facebook.com/headspaceBallarat
Instagram: @headspaceballarat
If you need more information or have a suggestion for these FAQ’s, please contact the headspace Ballarat.

Who can I contact if I have questions?

You can reach headspace Ballarat at
Phone: 5304 4777
Email: [email protected]

Services

  • Dietitian
  • Mental Health Services
  • Sexual Health Services
  • Work & Study Services
  • Doctor (GP)
  • Alcohol & Drug Services
  • Youth Reference Group

headspace Ballarat is operated by Ballarat Community Health. All headspace services are funded by the Australian Government Department of Health. Administration of funding is carried out by headspace centre’s local Primary Health Network, in this case, Western Victoria (Western Victoria PHN).

Contact

Level1, 20 Dawson Street North, Ballarat Central, 3350

Phone (03) 5304 4777

Fax (03) 5304 4700

[email protected]

Where can you go for mental health support in Ballarat?

  • Below is a list of mental health services in Ballarat and the level of support they can provide you.
  • All of the services below offer free programs for young people.
  • Remember not all services will be suited to everyone, so it is important that you keep trying until you find the one for you.
  • Don’t forget your General Practitioner (GP) can help you too.

This guide aims to help young people, families and their carers navigate the mental health system in Ballarat.

Think about what is happening for you at the moment and use the chart below to help decide the level of support that fits you. Once you have found the level for you, you can find services that offer that support. It can help you build your support network and make it easier to get the help you need.

* If possible try using this guide with a friend or trusted adult.

pdf Where Can You Go for Mental Health Support in Ballarat?

In headspace 331 downloads

Where Can You Go for Mental Health  Support in Ballarat?

This guide aims to help young people, families and their carers navigate the mental health system in Ballarat. Think about what is happening for you at the moment and use the chart below to help decide the level of support that fits you.