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At Ballarat Community Health (BCH), our focus is to sustain healthy communities through the provision of accessible, affordable and quality health and wellbeing services. The healthiest communities are the ones where everyone is included and treated with respect. At BCH we know that discrimination, income, education, access to healthcare, and social support (collectively referred to as the social determinants of health) can significantly impact a person’s health outcomes and their overall quality of life.

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BCH is proud to have been awarded Rainbow Tick accreditation in 2017 and strives to continue to provide services to the LGBTIQA+ community that are responsive, appropriate, safe and inclusive. Thiscommitment has been demonstrated through a number of existing initiatives, including the establishment of a Trans and Gender Diverse Clinic. BCH is a committed ally and advocate, shining a light on specific challenges and opportunities, and amplifying community voices.

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The Cardiac Health Program is a professionally supervised 8 week exercise program in a well-equipped gym. Heart health education is also delivered to improve outcomes for people who have had a heart event.

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These guidelines will provide support for handling disclosures that may occur while undertakingactivities that contribute to the work of the Central Highlands Elder Abuse Prevention Network(CHEAPN). It focuses on disclosures that relate to older people’s health and wellbeing, in particularexperiences of violence against older people.

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This document is useful for clients who wish to provide positive feedback, raise concerns, make complaints, or understand the complaints process and their options for escalation.

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This guide was created to support the development of mental health resource directories and service maps tailored to specific communities. It provides a step-by-step approach for service providers, community organisations, and local leaders who wish to create a comprehensive, accessible guide to mental health services in their area. The purpose of this guide is to simplify the process of connecting individuals, families, and youth with the mental health support they need. By mapping local services and aligning them with community needs, this resource aims to bridge gaps in service accessibility and improve navigation through the mental health system. Whether you are a mental health professional, community advocate, or organisational leader, this guide will equip you with the tools to build a connected, community-accessible mental health network. It serves both as a framework for collaboration among service providers and as a bridge to ensure that people seeking help can find the support that best matches their needs.

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Elder Abuse Services brochure. If you believe you or someone you know are experiencing elder abuse, your GP, or any of this resource can help and provide advice.

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