Victoria Street Renovations Underway

We are completing important roof repairs and some minor internal improvements to the Victoria Street building.

For the safety of our clients, community and staff, the main building will be closed while these works take place.

You do not need to organise a new location yourself.

If your appointment is affected, your BCH clinician or practitioner will contact you to let you know where your appointment will take place and make any necessary arrangements with you.

Many services normally delivered from Victoria Street will temporarily operate from our Cooinda site at 10 Learmonth Road, Wendouree.

If you are unsure about an upcoming appointment, please call BCH on (03) 5338 4500.

No. Our services are continuing during the closure, but may be at a different location.

Services including Making a Change (MAC), counselling, Alcohol and Other Drug services and family violence services will continue from alternative locations, mostly at our Cooinda site.

Your practitioner will let you know if your appointment location changes.

Yes. The Acacia Room will remain open and accessible during the works.

This includes:

• Making a Plan
• SMART Recovery
• Drink Drive Drug Drive
• Naloxone Dispensing Machine

Please follow the temporary signage when arriving at the site.

Yes. The Naloxone Dispensing Machine will remain available while the main Victoria Street building is closed.

You will not need to enter the main building to access it.

No. NSP services will not be available from Victoria Street during the temporary closure.

The nearest alternative is Uniting Vic.Tas at 105 Dana Street, Ballarat Central. Uniting provides a Needle and Syringe Program from this location.

BCH NSP services are also available from:

• Cooinda, 10 Learmonth Road, Wendouree
• Lucas, 12 Lilburne Street, Lucas
• Sebastopol, 260 Vickers Street, Sebastopol
• Wendouree, 1042 Howitt Street, Wendouree

BCH currently provides free NSP equipment from these locations on weekdays from 9am to 5pm.

An after-hours Syringe Dispensing Unit is also available at Cooinda and Uniting, 105 Dana Street.

Ballarat bus services provide connections between Ballarat Central and the areas surrounding our Cooinda, Lucas, Sebastopol and Wendouree sites.

As routes, stops and timetables can change, we recommend using the Public Transport Victoria journey planner before travelling to find the best service from your location.

Journey Planner | Public transport trip planning | Victoria – Transport Victoria

If getting to a different BCH location may be difficult for you, please speak with your practitioner when they contact you about your appointment.

Cooinda
10 Learmonth Road, Wendouree

Lucas
12 Lilburne Street, Lucas

Sebastopol
260 Vickers Street, Sebastopol

Wendouree
1042 Howitt Street, Wendouree

All BCH sites can be contacted on (03) 5338 4500.

Find them all here: Locations – Ballarat Community Health

No. The main Victoria Street building will be closed to clients, visitors and staff while construction works are underway.

Please do not enter the construction area or attempt to access the main building.

The Acacia Room and Naloxone Dispensing Machine will remain accessible. Temporary signage will be installed to help direct people when they arrive.

Please follow the temporary signage at the site.

You can also call BCH on (03) 5338 4500 between 9am and 5pm, Monday to Friday, and our team can help you find the service or location you need.

If the nature of your visit is critical or life threatening, please call 000.

We expect the Victoria Street site to reopen on 1 February 2027.

We will provide further information to clients and the community closer to reopening right here on this page.

Thank you for your patience while we complete these important improvements to Victoria Street.

We look forward to welcoming you back to an improved site in February.