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Associated Providers Hub – Aged Care

Here you’ll find the latest associated provider policies, and a range of practical resources to support our partnership. This page is your central hub for essential information relating to the delivery of services to BCH participants.

Associated Providers Staff

Contact

To make an enquiry about becoming an Associated Provider of if you have any questions or need assistance, please contact us via email [email protected]

pdf BCH Support At Home Associated Provider Handbook

In Aged Care 1 download

BCH Support At Home Associated Provider Handbook

From 1 November 2025, under the Aged Care Act 2024, all organisations and individuals who deliver services on behalf of a registered provider are formally recognised as associatedproviders. This handbook complements your Service Agreement with us. It does not replace theService Agreement but provides practical guidance on how we expect services to bedelivered in line with legislation, standards and our internal policies.

pdf Quick Reference Guide - Associated Providers Aged Care Workers

In Aged Care 1 download

Quick Reference Guide - Associated Providers Aged Care Workers

A quick reference guide for associated providers aged care workers. Reporting an incident, provide feedback or make a whistleblower disclosure and what to do if a disclosure is made to you