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Service Category: Alphabetical

Youth Housing

Youth Housing

Youth Housing is a voluntary program for young people between 15 and 25 who are homeless, at risk of homelessness and/or affected by family violence.

This service is voluntary and free.

Youth housing workers assist young people to access safe, secure and affordable housing, and to increase their independent living skills.

Contact

Phone (03) 5338 4500

Youth Housing supports young people with

  • Access to short-term housing
  • Information about emergency accommodation
  • Support with the Office of Housing
  • Referral to counselling services
  • Assistance with access to the private rental market
  • Assistance with Centrelink payments and budgeting
  • Referral to education and training options
  • Someone to talk to about concerns at home

Under the Opening Doors Framework, the Ballarat area has a single entry point—Uniting Ballarat—for accessing homelessness and housing services. The BCH Youth Housing program receives all referrals directly from this entry point.

If you are homeless or have a housing crisis, please contact the Uniting Ballarat Housing Program on (03) 5332 1286 between the hours of 9am and 4:30pm.

Alternatively, drop in at 105 Dana Street, Ballarat Central at 9am, and they will arrange a meeting with a housing worker.

Breezeway Meals Program

Uniting Ballarat runs the Breezeway Meals Program from 105 Dana Street, Ballarat Central.

Open every day 11am – 1pm, including public holidays.

Breezeway provides a hot and nutritional two course midday meal for people who are marginalised, homeless, living in insecure accommodation or without cooking facilities. The meal is free or low cost ($3-$4) meal

Soup Bus Ballarat

The Soup Bus provides an after-dark meal service to Ballarat’s homeless and less fortunate on five evenings a week.

Monday to Thursday from 7:30-9:00pm and Sunday from 5:30-7:30pm.

The CBD service operates in front of Cameron’s Metaland, Corner of Eyre St & Doveton St S Ballarat Central.

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Refugee Immigrant Health

Refugee Immigrant Health Services

At Ballarat Community Health, we are committed to ensuring that everyone in our community—regardless of their journey or background—has access to safe, compassionate and culturally appropriate healthcare. Our Refugee & Immigrant Health services provide dedicated support for individuals and families who are newly arrived in Australia, helping them navigate the health system, understand their wellbeing needs and settle confidently into life in the Ballarat region.
Our team works alongside GPs, allied health professionals, community services and settlement agencies to deliver thorough health assessments, ongoing care coordination and tailored health education.

We focus on early identification of health concerns, immunisations, chronic disease management and connecting people with the right services.

For people starting a new life far from home, good health is a vital foundation. Ballarat Community Health is proud to play a role in supporting refugee and migrant communities to thrive and participate fully in the place they now call home.

Refugee Health Program

The Refugee Health Program provides care for refugee communities, delivered by a Refugee Immigrant Health Nurse with expertise engaging with diverse cultural and language communities.

The role of the Refugee Immigrant Health Nurse is to support refugees, asylum seekers and those from refugee-like backgrounds with their health needs.

The program also supports all new migrants and those with complex health needs, in order to facilitate access to the appropriate care and support services, offering culturally appropriate health care to ensure the long term health of the client

  • Health Assessments for newly arrived refugees
  • Referral coordination to local health and community services
  • Key worker support, providing coordination and nursing support to refugee and migrants with complex care needs
  • Outreach services, providing clients with services, information, and resources that they might not otherwise access
  • Referrals to Paediatric Immigrant Health Clinic
  • Referrals for the treatment of vitamin D deficiency

Paediatric Immigrant Health Clinic

The clinic supports: children and young people (0–18 years) from refugee, asylum seeker, and migrant backgrounds for general health and developmental concerns.

The clinic also supports adults and children from refugee and migrant backgrounds with Vitamin D deficiency.

Refugee-background communities may have multiple risk factors for low vitamin D, e.g. dark skin, covering clothing and limited time outside.

Our Refugee Immigrant Health Nurse will support referrals for the Paediatric Immigrant Health Clinic. 

The Clinic is ran by Dr David Tickell, a paediatrician with experience in immigrant health. Clinic visits are bulk billed and a GP referral is required.

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Sexual and Reproductive Health

Sexual and Reproductive Health Services

Sexual and reproductive health are important to our overall health. We offer confidential and respectful services for everyone. A trusted space for you to talk to our experienced Sexual Health Nurses and GPs to find the right care for you.

We can support you with contraception or STI tests and screenings, and provide support on periods, termination of pregnancy, menopause and other sexual health and reproductive health concerns. Our highly skilled team are here to support you when you need.

If you’re not sure about where to start or just need some advice, book some time for a chat with one of our Sexual Health Nurses who can guide you and support your sexual health journey. If you know what you need you can just book our Sexual Health GPs or Nurse Practitioner directly.

Contact

Phone (03) 5338 4541

Fax  (03) 5336 1613

HealthLink ID ballarcm

  • Our Locations

  • Sexual Health GPs

  • Nurse Practitioner

  • Sexual Health Nurses

  • Payment Information

  • Non-attendance and Cancellation Policy


FAQs

Health literacy refers to how well you can understand and use health related information to make decisions. You can refer to the list below for plain language explanations for some terms used in sexual and reproductive health settings.

  • CST -Cervical Screening Test

  • IUD – Intrauterine Device

  • Implanon

  • MTop

  • Oral Contraceptive pill

  • PEP – Post-exposure Prophylaxis

  • PrEP – Pre-exposure Prophylaxis

  • STI – Sexually Transmitted Infection

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Creating Connections

Creating Connections

Creating Connections (CC) is a program for young people aged 15-25, who are homeless or at risk of homelessness.

This service is voluntary and free.

We support young people who are homeless or at risk of homelessness with employment, education and training, as well as opportunities to develop general life skills.

Creating Connections focuses on early intervention, comprehensive assessment and referral pathways, and offers tailored approaches to support young people moving out of homelessness.

We primarily accept referrals from youth homelessness providers, but we can accept referrals from other agencies or self-referrals.

For further information call us directly on (03) 5338 4500 and request a Creating Connections worker.

Contact

Phone (03) 5338 4500

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Child Health Program

Child Health Program

The Child Health program works to support families with vulnerable children aged 0-12 who have developmental delay, trauma, family relationship breakdown and other stressors or vulnerability.

Contact

Phone (03) 5338 4500

Child Health works with families to

  • Develop and review individualised goals
  • Connect to health and wellbeing services
  • Strengthen parent-child bonds
  • Address developmental delays
  • Make and attend medical appointments
  • Complete paperwork and other administrative tasks

The Child Health Practitioner works with families with children up to 12 years old who have disabilities or developmental delays.

It is a free and voluntary service. For further information call us directly on (03) 5338 4500 and ask to speak to our Child Health Practitioner.

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Youth Support Services

Youth Support Service

Youth Support Service (YSS) is a program for young people aged 10-17 years old who are at risk of involvement with the police or youth justice.

This service is voluntary and free.

We provide individualised early intervention and case management with the aim of decreasing young people’s involvement in offending. We provide an outreach service to meet with young people at home or in the community and offer case management for up to 6 months.

Contact

Phone (03) 5338 4500

YSS addresses these risk factors

  • School disengagement
  • Risk-taking behaviour
  • Antisocial peer groups
  • Disengagement from family and community
  • Police cautions or other interactions

We primarily accept referrals from Victoria Police, but we can accept referrals from other agencies, schools and self-referrals.

Call us directly on (03) 5338 4500 and request a Youth Support Service worker.

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Healthy Mothers Healthy Babies

Healthy Mothers Healthy Babies

Healthy Mothers Healthy Babies (HMHB) is a program for pregnant women experiencing challenges which may impact the health, social and emotional wellbeing of themselves or their unborn baby.

Healthy Mothers Healthy Babies addresses maternal risk behaviours and provides women with support during pregnancy for their antenatal care. It works with women while they are pregnant until they are effectively engaged with Maternal and Child Health services after birth, usually 6-8 weeks post birth.

Contact

Phone (03) 5338 4580

The program helps with

  • Appointments
  • Advocacy
  • Baby sleep, settling and feeding
  • Healthy attachment
  • Pregnancy education
  • Advice on options and referral pathways for the mother’s needs

Healthy Mothers works with clients during full pregnancy and up to 3 months postnatally. It is a free and voluntary service.

For further information, make an enquiry or request a call via the customer service menu to the right-hand side of your screen. Alternatively, call us directly on (03) 5338 4500 and ask to speak to our Healthy Mothers Healthy Babies Practitioner.

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Smoking and Vaping Support

Smoking and Vaping Support

Ballarat Community Health can support you to quit smoking or vaping. Make an appointment that best suits you. Call BCH to talk to a Customer Service Officer to discuss your options.

Contact

Contact a Customer Service Officer

Phone (03) 5338 4500

GP Clinics

The GP clinic can provide support, advice, and nicotine replacement therapy (NRT) if appropriate to help people to quit smoking or vaping for all ages.

Alcohol and Other Drug (AOD) Nurse Practitioner Clinic

The AOD Nurse Practitioner (NP) clinic specialises in alcohol and other drug treatments and can talk to you about your smoking or vaping concerns. Smoking is often associated with other substance use, so our Nurse Practitioners can support you with either. They can also prescribe Nicotine Replacement Therapy (NRT) if required.

Alcohol and Other Drug (AOD) Services

The Alcohol and Other Drug Services are free and can provide support for people aged 12-25 years. The Youth Outreach Workers can support you to quit smoking or vaping and can meet with you in a community setting.

Contact QUIT Victoria

Wherever you are on your quitting journey, QUIT can help you to quit smoking or vaping. Feel free to contact QUIT by either calling, webchat, SMS or Messenger. QUIT also offer specialised services for young people.

Ways to get in touch

Resources on Quitting Smoking and Vaping

  • My QUIT Buddy

    Download My Quit Buddy to help keep you on track if you want to quit smoking or vaping. My Quit Buddy App

  • QUIT Vaping Hub

    Information on the health and safety risks of e-cigarettes. Also information for parents and teachers on how to talk to teens about vaping. Get the facts

  • VicHealth Vaping Quick Facts

    A world-first health promotion foundation, VicHealth focuses on promoting good health and preventing chronic disease. Information on vapes, why they are dangerous and what you can do about it. Vaping Quick Facts

  • Uncloud

    A warning by young people to young people about the harms of vaping and nicotine addiction. This is our Warning

  • Every Vape is a Hit to Your Health

    Campaign from NSW Cancer Institute encourages young people to consider the proven health harms of vaping such as nicotine addiction, lung damage, breathlessness, nicotine poisoning and burns from exploding vapes. Every Vape is a Hit to Your Health 

  • Tobacco in Australia

    Facts and Stats by The Cancer Council Victoria, from comprehensive reviews of Asutralian and international research on tobacco use and policy, including e-cigarettes. Tobacco in Australia

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Mental Health Services

Mental Health Services

Ballarat Community Health provides a wide range of mental health programs and services, including professional and peer support. We recognise that much like our own physical health; our mental wellbeing is dynamic and changeable and its often confusing to navigate the system.

We endeavour to offer a ‘no wrong door’ approach to find the right fit for you. Engaging with our services could help enable you to live a more meaningful and abundant life. 

Mental Health Referral Form

Mental Health Referral

If it’s an emergency or you need urgent help call triple zero (000).

Mental Health Services

Contact

Phone (03) 5338 4500

For general enquiries please email

[email protected]

ReferralNet ID ballaratmh

For referrals please complete the form on this page

  • Head to Health

  • Connecting 2 Community

  • Forensic Mental Health

  • Service Navigation

    The Mental Health Service Navigation provides short term assistance in finding engagement with mental health support.

    Focus on improving your mental health, physical health and social needs
    Help you to connect socially/with the community
    provide information and support to carers and family members about local services and supports.
    The clinician works closely with local service providers which establishes coordinated referral pathways to allow for ease of access for consumers.

  • Peer Cadet Program

  • Mental Health and Wellbeing Connect

Group Programs

  • Peer Group

  • Arts and Wellbeing

  • Play Therapy

Other Programs

  • General Counselling Services

  • Family Violence Counselling

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Alcohol and Other Drug Services

Alcohol and Other Drug Services

We provide judgement-free support, information and care for individuals experiencing drug and alcohol issues. We also offer support for families and significant others. 

AOD Referral Form

AOD Referral Form

If it’s an emergency or you need urgent help call triple zero (000).

AOD Programs

Contact

Phone (03) 5338 4500

For general enquiries please email [email protected]

AOD referrals
ReferralNet ID ballarataod

Step Thru Care referrals
ReferralNet ID INTAKERCP

For referrals please complete the form on this page

  • Counselling and Family Support

  • Care and Recovery Coordination

  • Secondary Consult – Education and Information

  • Non Residential Withdrawal Nurse

    Provides assessment for home-based or residential withdrawal from alcohol and other drugs for both adults and young people. Includes the provision of medical support outside of a clinical setting as well as referral and liaison with other services.

  • Family Violence Advisor

  • Youth Outreach (12-25 Years)

  • Making A Change (MAC)

  • Needle and Syringe Program (NSP)

  • Nurse Practitioner

  • Step Thru Care

Fee  for Service Programs

  • AOD 101 – Group Education Program

  • Drink and Drug Driver Behaviour Change Programs (DDDBCP)

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