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Service Category: Alphabetical

Physiotherapy

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Physiotherapy

Physiotherapy is for more than just back pain. Physios can help with chronic disease, injury management and prevention, general pain, headaches—and much, much more. It has been found that physiotherapy is more effective in treating various conditions and injuries than either surgery or medication, so it’s important to see if a physio can help you with your condition.

BCH physiotherapists (physios) can help with sore body parts and limbs, dizziness and headaches, chronic conditions, post-surgery rehabilitation, and much more. Physiotherapy services are available to all people, including frail older people and people with disabilities.

Our physiotherapists will work with you to restore your function and independence. They aim to reduce pain and improve function and quality of life, utilising treatment techniques such as manual therapy, exercise and education, as well as guiding you toward self-management. Our physiotherapists treat conditions such as

  • back and neck pain
  • chronic conditions such as arthritis
  • post-surgery (eg, knee and hip replacements, shoulder surgery)
  • general joint and muscle pain/injury or weakness
  • reduced mobility
  • dizziness caused by conditions such as BPPV (benign paroxysmal positional vertigo) as well as other conditions contributing to dizziness.

We also provide children’s physiotherapy services, which can help your child to improve

  • motor development
  • strength
  • range of motion
  • endurance
  • gait difficulties
  • balance
  • coordination
  • delayed motor development.

Ballarat Community Health has qualified physiotherapists practicing at Lucas, Sebastopol and Wendouree.

Along with general outpatient treatment, there are several new and continuing programs available, including pole walking and the stroke group.

A GP referral may be required to access this service in some instances.

Ready to Get Started?

Allied Health Services at Ballarat Community Health are often in high demand. Please contact our customer service team on 03 – 5338 4500 or complete the referral form below to confirm availability of the service you require.

GP’s or health professionals wanting to refer a client please complete the referral form below or fax your referral to 03 -5338 1613. We prefer referrals via ReferralNet- ReferralNet ID: urn:refnet:ballaratappt

Allied Health Referral Form

Allied Health Referral Form

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Dietetics

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Dietetics

Looking to improve the way you eat? Manage or prevent diabetes? Just feel healthier? Our BCH dietitians are here to support. Healthy eating and nutrition have long been considered one of the cornerstones of human wellbeing, but it’s not always simple in practise.

The dietitians at Ballarat Community Health work within a multidisciplinary team to help you to understand the relationship between food and health.

Our team can offer evidence based, non-judgemental support with food and eating, working with you to help meet your needs and support your goals.

All dietitians employed at BCH are accredited practising dietitians (APDs) and offer a range of support in many different areas, including

  • general nutrition and healthy eating
  • diabetes and prevention of diabetes
  • heart health, cholesterol and high blood pressure
  • assistance to manage gout through diet
  • fussy or selective eating
  • improving your relationship with food
  • body image concerns
  • nutrition for pregnancy and breastfeeding
  • nutrition for healthy ageing
  • stomach and gut issues
  • food intolerance and allergy
  • vegetarian and vegan eating
  • loss of strength or energy
  • vitamin and mineral deficiencies
  • confusion about popular diets.

Carmen Goldsborough

Carmen is an Accredited Practising Dietitian and Credentialed Diabetes Educator working primarily within her area of expertise, Diabetes. Carmen is keen to support people living with diabetes to achieve their health goals.

As a DAFNE (Dose Adjustment for Normal Eating) facilitator Carmen can support people living with Type 1 Diabetes with carbohydrate counting, managing exercise and insulin dose adjustment.

You can find Carmen at our Wendouree (Howitt St) and Sebastopol sites.

Zoe McCuskey

Zoe is an Accredited Practising Dietitian. She has a passion for making nutrition information easy to digest and facilitating positive relationships with food.

In addition to practicing with a non-diet approach, Zoe can help you with a range of food and nutrition related concerns such as; diabetes, heart and gastrointestinal health, malnutrition and disordered eating.

You can find Zoe at our Lucas, Sebastopol & headspace Ballarat sites.

Felicity Robinson

Felicity is an Accredited Practicing Dietitian. In addition to a special interest in gastrointestinal health, she sees people with diabetes, high cholesterol, malnutrition and for general healthy eating.

Felicity is a certified LIFE! facilitator and runs regular groups for diabetes, stroke and heart disease prevention.
You can find Felicity at our Wendouree (Howitt St) and Sebastopol sites.

Elaine Donovan

Elaine is an Accredited Practising Dietitian. Elaine enjoys working with clients to achieve their nutrition related health goals particularly in the areas of digestive health, heart health, diabetes and malnutrition. Elaine is trained in the Low FODMAP Diet Approach.

You can find Elaine at our Lucas and Sebastopol sites

Jane Martin

Jane is an Accredited Practicing Dietitian. She can help you with a range of nutrition concerns such as heart health, diabetes, malnutrition, and general healthy eating. Jane also has a strong interest in gut health, helping people form a positive relationship with food, and empowering people to make better and informed choices with their food and nutrition.

You can find Jane at our Lucas and Sebastopol sites.

Ready to Get Started?

Allied Health Services at Ballarat Community Health are often in high demand. Please contact our customer service team on 03 – 5338 4500 or complete the referral form below to confirm availability of the service you require.

GP’s or health professionals wanting to refer a client please complete the referral form below or fax your referral to 03 -5338 1613. We prefer referrals via ReferralNet- ReferralNet ID: urn:refnet:ballaratappt

Allied Health Referral Form

Allied Health Referral Form

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Cardiac Health

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Cardiac Health Program

The aim is for you to feel better supported in managing and understanding your heart condition and recovery. Being a group program, it also provides peer support with others who have experienced similar heart events.

Where?

You have the option to attend the program at Lucas or Sebastopol.

What to Expect?

You will attend a 90minute initial assessment with a cardiac nurse and exercise physiologist. This is then followed by seven weeks of twice weekly exercise and weekly education sessions. Your program can be tailored around work/personal commitments where possible. Family members are encouraged to attend education sessions with you.

What does the program offer?

Education sessions are facilitated by qualified professionals including Cardiac Nurse, Dietitian, Counsellor, Pharmacist, Exercise Physiologist and Ambulance Victoria.

Your exercise program is adapted according to your heart condition and recovery post heart event.

Are You Eligible?

Have you experienced within the last 12 months

  • a heart attack
  • heart stents
  • heart bypass surgery
  • angina
  • surgery or treatment on the valves of the heart
  • controlled heart rhythms such as Atrial Fibrillation
  • placement of a pacemaker
  • controlled heart failure conditions
  • High risk of cardiovascular disease

How can the Program Help Me?

  • better understand your heart condition
  • learn about your medications
  • understand your risk factors & how to manage them
  • create a healthier lifestyle
  • return to normal activities and or work
  • figure out what to do in an emergency.

Cost?

There is a small cost per session however a fee waiver can be offered if experiencing financial hardship (enquire for further information).

Ready to Get Started?

You can self refer to this program or get a referral from your doctor or cardiologist. Allied Health services at Ballarat Community Health are often in high demand. Please contact our customer service team on 03 – 5338 4500 or complete the referral form below to confirm current availability of this service.

GP’s or health professionals wanting to refer a client please complete the referral form below or fax your referral to 03 -5338 1613. We prefer referrals via ReferralNet- ReferralNet ID: urn:refnet:ballaratappt

Allied Health Referral Form

Allied Health Referral Form

Additional Information

pdf Cardiac Rehab Brochure

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Cardiac Rehab Brochure

The Cardiac Health Program is a professionally supervised 8 week exercise program in a well-equipped gym. Heart health education is also delivered to improve outcomes for people who have had a heart event.

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Hepatitis C

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Hepatitis C Service

If you or someone you know is living with Hepatitis C, Ballarat Community Health offers a supportive and confidential nurse-led service to help you through testing, treatment, and recovery.

Hepatitis C is a blood-borne virus that affects your liver. Without medicine to treat it, hepatitis C can cause liver disease and liver cancer. There is now a cure for hepatitis C that works really well.

Free Testing Clinics

  • Regular clinics are available for Hepatitis C testing, request a call back from our nurse
  • Personalised Support, our Integrated Hepatitis C Nurse works with clients across the Grampians region
  • We help connect you with effective treatments that cure over 95% of chronic Hepatitis C cases
  • FibroScan Services, non-invasive liver scans are available throughout the year at Ballarat Community Health and other regional locations (GP referral required)

Request a Callback

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Exercise Physiology

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Exercise Physiology

Our Accredited Exercise Physiologists are university-qualified allied health professionals who specialise in using exercise, lifestyle change and behaviour modification to help prevent and manage a wide range of chronic conditions and injuries. These include cardiovascular disease, diabetes, osteoporosis, depression, cancer, arthritis, COPD, and more.

Whether you’re looking to improve your general fitness, recover from injury, or manage a specific health condition, our exercise physiologists will work with you to create a personalised plan to support your health, function, and quality of life. Exercise physiology is suitable for anyone wanting to make lasting changes to their physical activity and is especially helpful for those with medical conditions that require tailored support.

Before joining one of our group programs, you’ll need to complete an initial assessment with an exercise physiologist. This ensures your program is safe, appropriate, and aligned with your goals.

Programs offered

  • BCH Gym

  • Falls Prevention

  • Remedial Gymnasium

  • PD Warrior Group

  • Stroke Group

  • Hydrotherapy

Ready to Get Started?

Allied Health Services at Ballarat Community Health are often in high demand. Please contact our customer service team on 03 – 5338 4500 or complete the referral form below to confirm availability of the service you require.

GP’s or health professionals wanting to refer a client please complete the referral form below or fax your referral to 03 -5338 1613. We prefer referrals via ReferralNet- ReferralNet ID: urn:refnet:ballaratappt

Allied Health Referral Form

Allied Health Referral Form

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Trans & Gender Diverse Services

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Trans & Gender Diverse Services

The Victorian Government has funded an initiative to increase health services across Victoria for trans, gender diverse and non-binary people aged 18 and over.

Ballarat Community Health is working in partnership with Your Community Health, Austin Health and Thorne Harbour Health.

We aim to provide gender affirmative healthcare services and it all starts with making an appointment with one of our peer navigators. A peer navigator is a person with lived experience who also has the professional skills to support you to create pathways to affirm your gender and access health services depending on your personal needs, goals and where you are located. Our peer navigators are able to support all trans, gender diverse and non-binary Victorians with information, support and referral to health services.

Multi-disciplinary services are available in Ballarat and linked to our Lucas, Wendouree and Sebastopol sites and delivered in partnership with Your Community Health in Preston, alongside specialist support from Austin Health.

A number of our services can also be accessed via telehealth or phone, so if you can’t get to our sites in person we are still able to help you by either providing services online, by phone or by referring you to a health service in your local area.

Whatever your goals are, whether it be to socially, medically or legally affirm your gender, or simply just to find a healthcare provider who can provide general health services, to access services and be connected to a Peer Navigator, complete the Gender Affirming Care Service Access Form in the contact area and we will get back to you as soon as possible.

Links

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Health Promotion

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Health Promotion

Health Promotion, Prevention, and Protection all play an important role in creating healthy communities. Our work takes a place-based approach. This means we engage with communities in the places they live, learn, work and play. 

Contact the Health Promotion Team

Phone (03) 5338 4500

email [email protected]

Health Promotion Plan 2025-2029

You can read more about our work in our 4-year Community Health-Health Promotion Plan 2025-2029.

pdf BCH Health Promotion Plan 2025-2029

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BCH Health Promotion Plan 2025-2029

Ballarat Community Health (BCH) is one of 24 stand-alone community health services inVictoria. We deliver Community Health – Health Promotion (CH-HP) funded activities across the City of Ballarat and the northern region of the Golden Plains Shire. In addition, we collaborate with health organisations and other key stakeholders in the local government areas of Pyrenees, Moorabool and Hepburn to support initiatives that align with BCH’s health promotion priorities.

Early Years Service

  • Menu planning guidelines for long day care and menu assessments

    Ballarat Community Health engages and supports long day care services within the Ballarat region to complete a Menu Assessment and may assist in changes.

  • Smiles 4 Miles

    Smiles 4 Miles is an initiative of Oral Health Victoria  which aims to improve the oral health of children and their families in high-risk areas across Victoria.

Supporting Nutrition in the Early Years: A Digital Toolkit for Educators and Families

pdf Supporting Nutrition in the Early Years A Digital Toolkit for Educators and Families

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Supporting Nutrition in the Early Years A Digital Toolkit for Educators and Families
‘Supporting Nutrition in the Early Years - A Digital Toolkit for Educators and Families’ has been developed to support Ballarat Community Health’s Strategic Pillar 2 - Health and wellbeing for children and young people.

Education

  • Health Promoting Schools (Achievement Program)

  • Vic Kids Eat Well

    Vic Kids Eat Well (VKEW) is a state-wide movement that’s focused on transforming the food and drink environments where kids and young people spend their time. By harnessing the power of community and taking simple steps, eligible organisations can create change to give all kids and young people across Victoria the healthy start they deserve. 

    Ballarat Community Health supports schools and outside school hours care services (OSHC). For more information contact the Health Promoting Schools Team or register at Vic Kids Eat Well 

  • Positive Wellbeing Program

  • SSMART ASSK Program

  • Expect Respect Program

Food Systems

  • The FAN (Food Access Network)

  • Eat Well Feel Good Ballarat in Sports and Recreation Settings

Eat Well Feel Good at Selkirk Stadium

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Allied Health at BCH

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Allied Health at BCH

Services include cardiac health, chronic disease management counselling, diabetes education, dietetics, exercise physiology, physiotherapy, podiatry and paediatric speech pathology.

Ballarat Community Health provides high quality healthcare that is available to everyone. If you can’t afford to pay, you may be eligible for a government program that will cover or contribute to the cost of the service for you.

If you are employed and earning an income, you can still access our excellent services. Our prices are kept affordable to ensure everyone in our community can access the healthcare they need.

Allied Health Referral Form

Allied Health Services at Ballarat Community Health are often in high demand. Please contact our customer service team on 03 – 5338 4500 or complete the referal form below to confirm availability of the service you require.
GP’s or health professionals wanting to refer a client please complete the referral form below or fax your referral to 03 -5338 1613. We prefer referrals via ReferralNet- ReferralNet ID: urn:refnet:ballaratappt

Allied Health Referral Form

Services

  • Cardiac Health
  • Diabetes Education
  • Dietetics
  • Physiotherapy
  • Podiatry
  • Integrated Chronic Disease Management Counselling
  • Paedriatric Speech Pathology
  • Exercise Physiology

Fees

Ballarat Community Health offers a variety of funding options.

Fees for our services are based on your individual/household income (as per the Centrelink income test). Depending on your income, you may be eligible for a government subsidy that will contribute to the cost of the service. If you receive funding through NDIS, My Aged Care, Support At Home (Home Care Package) or are employed and earning an income, you can also access our services. We strive to keep our prices affordable to ensure everyone in our community can access the healthcare they need.

For more detailed information about fees, please refer to our Client Fee Schedule.

If you are employed and earning an income, you can still access our excellent services. Our prices are kept affordable to ensure everyone in our community can access the healthcare they need.

For more detailed information about fees, please refer to our Client Fee Schedule.

Client Fee Schedule

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Pathology

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Pathology

Dorevitch Pathology Patient Collection Centres are located at Ballarat Community Health sites in Lucas and Sebastopol.

A walk-in service is available at these BCH sites—no appointment necessary.

dorevitch.com.au

Contact

Dorevitch Lucas

Phone 0418 450 337
email [email protected]

Dorevitch Sebastopol

Phone 0409 435 743
email [email protected]

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Orticare

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Orticare

Orticare, the Grampians Loddon Mallee Pharmacotherapy Area Based Network, is one of five such networks in Victoria.

Working to improve access to treatment for people experiencing opioid use disorder and to support the health care professionals working in the treatment space.

Ballarat Community Health is the lead agency of Orticare and work is overseen by a multi-agency Orticare Governance group.

Orticare Website

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